Term and Conditions

Welcome to Country Christmas Loft Store! These Terms and Conditions govern your use of our website wrappingpaperus.com and your purchases from our magical Christmas collection. By accessing our site and making purchases, you agree to these terms in their entirety.

1. Our Christmas Promise

At Country Christmas Loft Store, we’re dedicated to bringing the magic of Christmas to your home through our carefully curated collection of holiday treasures. From our family to yours, we commit to providing exceptional quality and service throughout your shopping experience.

2. Website Usage and Account Responsibilities

2.1 User Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our website and make purchases.

2.2 Account Security

When creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

2.3 Prohibited Activities

You may not:

• Use our site for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper functioning of our website
• Use automated systems to extract data from our site

3. Products and Collections

3.1 Product Descriptions

We take great care in describing our Christmas collections, including:

• Animals: Festive animal-themed decorations
• Arts & Crafts: Handcrafted holiday creations
• Christmas Toys: Traditional and modern Christmas toys
• Figurines: Detailed Christmas-themed figures
• Glass Ornaments: Hand-blown delicate glass decorations
• Santa Ornaments: Special Santa Claus themed pieces

3.2 Product Availability

All products are subject to availability. While we strive to maintain adequate stock, high-demand items during the holiday season may sell out quickly.

3.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, though orders already placed will be honored at the price quoted at time of purchase.

4. Ordering and Payment

4.1 Order Process

Your order represents an offer to purchase our products. We accept orders through our website and process them in the order received.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Order Confirmation

You will receive email confirmation once your order is successfully placed. This confirmation represents our acceptance of your order.

4.4 Order Processing Time

Please allow 1-2 business days for order processing before your items ship.

5. Shipping and Delivery

5.1 Shipping Areas

We ship globally, excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us before ordering.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx
  Delivery within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS
  Delivery within 15-25 business days after shipment

5.3 Delivery Responsibilities

Once items are shipped, you become responsible for:

• Providing accurate shipping address information
• Being available to receive deliveries
• Inspecting items upon delivery for any visible damage
• Notifying the carrier immediately of any delivery issues

6. Returns and Exchanges

6.1 Return Policy

We happily accept returns and exchanges within 15 days of your receipt of items. To be eligible:

• Items must be unused and in original condition
• Original packaging must be intact
• Return request must be made within 15 days of delivery

6.2 Non-Returnable Items

Due to their delicate and handcrafted nature, the following cannot be returned or exchanged:

• Glass Ornaments (hand-blown and delicate)
• Santa Ornaments
• Figurines

These treasures are crafted with love and require special handling, making returns impractical once they’ve left our Christmas workshop.

6.3 Return Process

To initiate a return:

1. Email us at [email protected] within 15 days
2. Include your order number and reason for return
3. Wait for return authorization and instructions
4. Ship items securely to our return address

6.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping with insurance.

6.5 Refund Processing

Refunds are processed to your original payment method within 5-7 business days after return approval. The credit will appear in your account depending on your card issuer’s policies.

7. Intellectual Property

7.1 Website Content

All content on our website, including images, text, logos, and product descriptions, is the property of Country Christmas Loft Store and protected by copyright laws.

7.2 Product Designs

Our Christmas collections feature unique designs that are proprietary to Country Christmas Loft Store or our artisan partners.

7.3 Usage Restrictions

You may not reproduce, distribute, or create derivative works from our website content or product designs without express written permission.

8. Limitations of Liability

8.1 Product Use

Our Christmas decorations are intended for decorative purposes. Some items, particularly glass ornaments, may contain small parts and should be kept away from children and pets.

8.2 Website Availability

We strive to maintain website availability but are not liable for temporary outages due to maintenance or circumstances beyond our control.

8.3 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Washington, United States. Any disputes shall be resolved in the courts of Seattle, Washington.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information

From our Christmas family to yours, thank you for choosing Country Christmas Loft Store. We’re committed to ensuring your satisfaction with the same care we bring to selecting every ornament in our collection.